Client Services

Client Services

Personal about Personnel!
We spend time building relationships with our clients, we are not just interested in the quick win or the next invoice! Developing long standing relationships, creating continuous opportunities for our candidates and we provide an ongoing service to you.
This also allows us to gain a better understanding of your needs and requirements and culture/ team fit of your company and offices and makes us best placed to match candidates more effectively to your roles.
We go the extra mile – whether it’s collecting you from the airport or taking you to your favourite restaurant – we like to add value to our business relationships. We are very sociable and interact frequently with our clients to cement good  working relations.
The same applies to our candidates, they are not just another number in a database. As we work closely with them we know their motivations and their needs - supporting them fully through the entire recruitment process.
Acting as an extension to your HR team!
We like to operate as an extension to your HR team and assist with all matters in the recruitment lifecycle, and as standard we screen/qualify all candidates before they reach you, we assist with interview arrangements and preparation, relocation assistance,  collate any necessary documentation and we also attend interview days/workshops to lend a hand if needed.
Flexible and Friendly!
With us you can expect extremely approachable, accommodating and friendly individuals with flexible attitudes, and this is reflected in the service we offer. We appreciate the individual nuances of our client’s and adapt accordingly. 
We are experienced in helping start up and small businesses recruit entire teams. We deal direct with hiring managers as well as assisting established larger companies and working with portals and internal processes/HR teams.
We are happy to tailor our delivery to the style your company needs and we are always respectful of the correct procedure.
Given that our Recruitment Specialists are business partners with Rock Recruiters, we are free to take ownership on agreements on a client by client basis and with us there is no “standard fee”.
As a reflection of our industry we are an online business with the flexibility to work remotely, meet in any location and also reachable 24/7 to support clients and candidates alike.
Quality and professionalism!
We believe in quality not quantity and will only send a maximum of 3-4 carefully selected CVs, we do not agree with spam CVs or Trojan horses and take pride in our integrity as recruiters.
All of the candidates we present to you are fully screened, personally spoken to on a regular basis, either via Telephone, Skype or face to face and come with 2 references.
Any niche roles or those that a particularly technical we recommend full briefings before we start recruitment so we are clear on who to identify and we are also capable of more in depth screening -with test questions or skill matrix’s to ensure you only get the best CVs on your desk.
Here at Rock Recruiters we have been trained to UK industry standards and are ethical, honest and transparent in the service we provide you.
Put simply - we Rock at Recruitment!